• Business Director

    职位ID
    2017-4448
    空缺职位数#
    1
    职位所在地
    CN-Shanghai
    分类
    客户管理/客户服务
  • 概览

    Responsible for the coordination and allocation of agency resources to effectively service client needs.

    Oversees the day-to-day agency performance and agency/client relationship on one or several accounts.

    Directs the Account Management staff (Management Supervisors, Account Supervisors, Senior Account Executives and Account Executives).

    Develops, in partnership with cross-functional agency departments, overall marketing and communication program strategies.

    The incumbent also supervises overall performance management for account team members.

    职责

    • Oversees the development of digital/social marketing and communication program strategies to effectively address client business needs.
    • Groom new digital/social business opportunities by building up a strong knowledge of the business, identify optimization gap and successfully build up the case to implement it.
    •  Provide external intelligence to key stakeholders, including changes in leadership, and inform team of new, potential, long term opportunities.
    •  Manage financial process and efficiency for the agency group, ensuring prompt payment within agency financial guidelines
    •  Forecasts revenues, agency direct costs and agency staffing needs to effectively service client accounts.
    • Oversees the development of tactical digital/social marketing and communication program actions to ensure that agreed upon strategies are being delivered.
    •  Conducts ongoing Account Management staff meetings to maintain awareness of program execution/implementation status.
    • Maintains contact with client top management as well as senior marketing and communication management.
    • Consults with senior agency management and President on all functions of agency manpower on assigned accounts.
    • Communicates major digital/social activities and plans to appropriate agency management and account group members.
    • Works with account team to create an environment where account staff and support groups working on digital/social businesses feel challenged, valued, and feel that they are dealt with in a fair and consistent manner.
    • Maintains and supports all company standards as specified within the Quality Management System.

    资格

    • 10+ years of experience in managing major client projects in a previous agency or interactive department function (5 years in digital related business & at least 3 years in Auto category).
    • Thorough understanding of agency functions
    • Strong communication skills, excellent organizational, time and self management skills
    • Detail oriented, with excellent follow through skills
    • Strong sense of initiative and ability to work under pressure
    • Sound qualitative & quantitative analytical skills and ability to provide professional program / campaign reporting
    • Confidence and proficiency in presentation
    • Knowledge of all agency functional areas; including research, creative, production, media, interactive, database and technology services
    • Excellent oral and written communication skills.
    • Efficiently managing and developing strong relationships with external vendors
    • Must be fluent in speaking, reading and writing English and Mandarin

    选择

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